Lisa Boerum
Executive Assistant, Real Estate
Hi, I'm Lisa Boerum. Welcome to my profile!
Lisa Boerum's Bio:
Lisa Boerum's Experience:
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Executive Assistant at Bretzel, Inc. at Keller Williams Realty
December 2013 - Present | Stillwater, MN• Build, develop, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support • Responsible for financial systems, including maintaining the budget, and generating financial reports • Create and maintain an operations manual that documents all systems and standards • Oversee all contracts through closing • Develop and maintain client and vendor relationships and serve as the first point of contact in handling client inquiries or concerns • Responsible for hiring, training, consulting, and holding accountable all additional future administrative team members • Generate leads and create new business by creating and implementing online and print marketing material and campaigns • Track, analyze, and report on collected data from marketing campaigns • Create, develop, and maintain multiple websites • Create and manage content for multiple blogs • Implement and manage a social media marketing campaign • Initiate and manage a wide range of programs and projects • Maintain the lead agent’s schedule • Collaborate with lead agent on marketing and business decisions
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General Manager, Business Owner at Clean Living Market and Awesome Beginnings 4 Children
September 2008 - December 2013 | White Bear Lake, MN•Managed day-to-day business activities including: recordkeeping, customer service, inventory management, market research, marketing, purchasing, and shipping •Generated 100% customer satisfaction and over 1700 testimonials on one selling venue •Developed social media and online marketing strategies and implemented them •Designed and developed an ecommerce website and a presence on multiple selling venues and various sites by learning how to read, write, and edit HTML and CSS •Eliminated problems with customer service, product sourcing, inventory, and product fulfillment by regularly communicating with customers and suppliers •Managed multiple tasks and met all deadlines by using the S.M.A.R.T. goal-setting formula •Eliminated the need for expensive outsourcing by attending training and utilizing books and other resources to gain knowledge and improve skills in business management, customer service and relationships, sales and marketing, research, SEO, website design, persuasive and informative writing, strategic planning, team building, and software programs •Supported purchasing, pricing and marketing decisions by conducting market research
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Team Leader at The Cleaning Solution
November 2011 - June 2012 | White Bear Lake, MN• Supervised, motivated, and managed cleaning team members to meet all standards • Planned work flow based on the work orders and allocated work to team members to ensure efficient, on-time completion while meeting or exceeding quality standards • Served as a company liaison to resolve problems with clients and team members
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Director, Business Owner at Awesome Beginnings Childcare
September 2000 - June 2009 | Hugo, MN• Planned and implemented a curriculum and learning environment that met the children’s social, emotional, physical, intellectual, health, and safety needs and ensured that it met or exceeded the requirements of Minnesota’s Early Learning Standards and the National Association for the Education of Young Children (NAEYC) code of ethics • Exceeded the required hours of annual training by 800%. Participated in ongoing training and events to improve early childhood practice and gain business knowledge • Addressed the children’s developmental and learning needs by establishing and implementing a system to observe and assess what the children knew in order to plan curriculum • Improved program operations and employee training, competencies, and performance by creating and implementing processes for managing and evaluating them • Developed supportive, long-term relationships with enrolled children and their families and served as a resource for families on children’s issues
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Server at Perkin's Family Restaurant
November 1997 - 2000 | Stillwater, MN• Accurately and efficiently served customers and ensured their needs were met to their satisfaction
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Independent Sales Representative and Recruiter at Nutrition for Life, Inc.
January 1996 - October 1998 | Houston, TX• Prepared and delivered persuasive presentations to groups of network marketing prospects • Created a residual income by recruiting, training, and coaching others who each purchased or sold a minimum of product per month and duplicated their efforts by recruiting others
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Director, Business Owner at Kids' Creative Care
April 1987 - October 1996 | Hugo, MN• See Awesome Beginnings Childcare above (changed the name of the child care business)
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Quality Systems Technician at Press On Inc./DFPI/3M-Stillwater
August 1983 - April 1987 | Stillwater, MN• Helped develop an organizational structure and implement quality systems, policies, processes and procedures via this newly created position in this newly evolving quality department • Conducted internal quality assurance audits throughout the production plant. Analyzed and reported on collected data using statistical analysis, graphs, charts, and reports • Wrote procedures manuals and used them to train inspectors on how to test and/or inspect parts
Lisa Boerum's Education:
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Century College
2013 – 2016Associate in Applied ScienceConcentration: Marketing Management -
Resources for Child Caring
2003 – 2007Child Development Associate (completed training)Concentration: Early Childhood
Lisa Boerum's Interests & Activities:
Customer/client service and relations, office management, administrative support, web design, HTML, CSS, Javascript, Wordpress, online marketing and advertising, lead generation, social media marketing, strategic planning, real estate, document preparation, contract management, internet research, systems (build, develop, implement, and manage), financial systems (including maintaining the budget, bookkeeping, data anaylysis, ROI, P&L, and other financial reports, and billing/invoicing), team leadership, fitness, health, reading nonfiction, and organizational projects